Terms of sale

Standard Terms and Conditions of Sale for Consumer Purchases of Goods over the Internet

Table of contents:

Introduction

1.     The Agreement

2.     The Parties

3.     Prices

4.     Conclusion of the Agreement

5.     Order Confirmation

6.     Payment

7.     Delivery, etc.

8.     The Risk for the Goods

9.     Right of Withdrawal

10.   Duty of Investigation

11.   Complaint in the event of a Defect and Deadline for Reporting a Claim in the Event of Delay

12.   The Buyer’s Rights in the Event of Delay

13.   The Buyer’s Rights in the Event of a Defect

14.   The Seller’s Rights in the Event of the Buyer’s Default

15.   Warranty

16.   Personal Data

17.   Dispute Resolution

18.   List of Sources

Introduction:

This purchase is governed by the following standard terms and conditions of sale for consumer purchases of goods over the Internet. Consumer purchases here mean the sale of goods to a consumer who is not primarily acting as part of a commercial activity, and when the seller acts in a commercial activity by selling goods over the Internet. The contract has been prepared and recommended for use by the Consumer Ombudsman.

Consumer purchases over the Internet are mainly regulated by the Contract Act, the Consumer Purchase Act, the Marketing Act, the Right of Withdrawal Act and the E-Commerce Act, and these laws give consumers inalienable rights. The terms of the contract should not be understood as any limitation of the statutory rights, but set out the parties' most important rights and obligations for the transaction. The seller may choose to offer the buyer better terms than those stated in these terms of sale.

In cases where the contract does not directly provide a solution to an issue, the contract must be supplemented with relevant legal provisions.

1. The Agreement

The agreement between the buyer and the seller consists of the information the seller provides about the purchase in the ordering solution in the online store (including, among other things, information about the nature of the goods, quantity, quality, other properties, price and delivery terms), any direct correspondence between the parties (for example, e-mail) and these terms of sale.

2. The partiesSelger

Company name: Munthe Mint AS
Contact address: Skiftestadveien 307, 5550 Sveio
Email: post@soccercardseurope.com
Telephone number: +47 48220028
Organization number: 930094102

Buyer is the person who places the order.

3. Prices

The prices stated in the online store include VAT.

Information about the total costs to be paid by the buyer, including all taxes (VAT, customs, etc.) and delivery costs (freight, postage, invoice fees, packaging, etc.) as well as specification of the individual elements of the total price, is provided in the ordering solution before the order is placed. (Deliveries of goods to Svalbard or Jan Mayen shall be sold without the addition of VAT. (1)

4. Conclusion of the agreement

The agreement is binding on both parties when the buyer's order has been received by the seller.

However, a party is not bound by the agreement if there has been a typing or typing error in the seller's offer in the ordering solution in the online store or in the buyer's order, and the other party realized or should have realized that there was such an error.

5. Order confirmation

Once the seller has received the buyer's order, the seller shall confirm the order without undue delay by sending an order confirmation to the buyer.

It is recommended that the buyer check that the order confirmation matches the order with regard to quantity, type of goods, price, etc. If there is a discrepancy between the order and the order confirmation, the buyer should contact the seller as soon as possible.

6. Payment

The seller may demand payment for the goods from the time they are sent from the seller to the buyer.

If the buyer uses a credit card (2) or debit card (3) for payment, the seller may reserve the purchase price on the card at the time of ordering for up to 4 days from the order. (4)

When paying by credit card, the Norwegian Credit Purchases Act will apply. (5)

If the seller offers post-invoicing, the invoice to the buyer shall be issued upon shipment of the goods. The due date shall be set at least 14 days from the buyer's receipt of the shipment.

If the seller has a special need to demand advance payment from the buyer, for example in the case of manufacturing purchases, the seller may demand this.

Buyers under the age of 18 may only pay directly upon delivery of the goods by the seller or upon delivery of the goods by cash on delivery. (6)

7. Delivery etc.

Delivery of the goods from the seller to the buyer takes place in the manner, at the place and at the time specified in the order solution in the online store.

If the delivery time is not stated in the order solution, the seller shall deliver the goods to the buyer within a reasonable time and no later than 30 days after the order from the customer. If the seller is to ensure that the goods are sent to the buyer, he is obliged to have the goods transported to the destination in a suitable manner and under the usual conditions for such transport. The destination is at the buyer's place unless otherwise specifically agreed between the parties.

8. The risk of the goods

The risk of the goods passes to the buyer when the thing has been taken over by the buyer in accordance with the agreement. If the delivery time has arrived and the buyer fails to take over a good that has been placed at his or her disposal in accordance with the agreement, the buyer still bears the risk of loss or damage due to the properties of the good itself.

9. Right of withdrawal

The buyer may cancel the purchase of the goods in accordance with the provisions of the Right of Cancellation Act (7). The right of cancellation means that the buyer may return the goods to the seller without reason even if there is no defect in them and even if they have not been delivered.

The buyer must notify the seller of the exercise of the right of cancellation within 14 days after the goods, the prescribed information about the right of cancellation and the right of cancellation form have been received. If the buyer receives the withdrawal form and the necessary information at a later time than when the goods are delivered, the cancellation period begins to run from the day the buyer receives the withdrawal form and the information. If the buyer has not received sufficient information or the right of cancellation form, the cancellation period will still expire 3 months after the goods have been received. If the buyer has not received information about the right of cancellation at all, the period will be 1 year.

The notification from the buyer to the seller about exercising the right of withdrawal should, for evidentiary purposes, be in writing (right of withdrawal form, email, fax or letter), and it must contain information about how the buyer will return the goods to the seller.

When exercising the right of withdrawal, the goods must be returned to the seller within a reasonable time. The seller is obliged to refund the full purchase price to the buyer within 14 days from the day the seller receives the goods or the collection slip or the goods are made available to the seller. The seller cannot set fees for the buyer's exercise of the right of withdrawal, but the seller may require the buyer to pay the costs of return shipping.

The buyer can examine the product before he or she withdraws from the purchase. However, the goods must be able to be returned to the seller in approximately the same condition and quantity as when the buyer received it. The buyer should return the goods to the seller in the original packaging if this is possible.

The buyer cannot cancel the purchase of goods that deteriorate quickly, goods that by their nature cannot be returned, or audio and video recordings (including CDs, DVDs) or computer programs where the seal has been broken. The latter exception only applies if the seller has clearly stated the conditions for lapse of the right of cancellation on the seal.

10. Examination of the goods

When the buyer receives the goods, it is recommended that he or she reasonably examines whether they are in accordance with the order, whether they have been damaged during transport or whether they are otherwise defective.

If the goods do not comply with the order or are defective, the buyer must notify the seller by way of complaint, cf. clause 11 of the contract.

11. Complaints in the event of defects and deadline for reporting claims in the event of delay

If there is a defect in the goods, the buyer must notify the seller within a reasonable time after he or she discovered it that he or she wants to claim the defect.

The deadline can never be shorter than two months from the time the consumer discovered the defect. However, the complaint must be made no later than two years after the buyer took over the goods. If the goods or parts of them are intended to last significantly longer, the complaint deadline is five years.

In the event of delay, the claim must be made to the seller within a reasonable time after the delivery time has arrived and the goods have not been delivered.

If the goods were paid for by credit card, the buyer can also choose to complain and send the claim directly to the credit provider (credit card company).(8)

The notification to the seller or credit provider should be in writing (e-mail, fax or letter).

12. Buyer's rights in the event of delay

If the seller does not deliver the goods or delivers them late in accordance with the agreement between the parties, and this is not due to the buyer or circumstances on the buyer's side, the buyer may, in accordance with the rules in Chapter 5 of the Consumer Purchase Act, withhold the purchase price, demand fulfillment, terminate the agreement and demand compensation from the seller, depending on the circumstances.

Fulfillment: If the seller does not deliver the goods at the time of delivery, the buyer may maintain the purchase and set a reasonable additional deadline for fulfillment from the seller. However, the buyer may not demand fulfillment if there is an obstacle that the seller cannot overcome or if fulfillment would entail such a great inconvenience or cost for the seller that it is significantly disproportionate to the buyer's interest in the seller's fulfillment. If the difficulties disappear within a reasonable time, the consumer may demand fulfillment.

Cancellation: The buyer may cancel the agreement with the seller if the delay is significant or if the seller does not deliver the goods within the additional deadline for performance that the buyer has set. However, the buyer may not cancel the agreement while the additional deadline is running, unless the seller has said that he or she will not perform within the deadline.

Compensation: The buyer may also claim compensation for losses he or she suffers as a result of the delay on the seller's part, cf. Section 24 of the Consumer Purchase Act.

The buyer must notify the seller of any claim in the event of a complaint, cf. Section 11 of this contract.

13. Buyer's rights in the event of defects

If the goods have a defect and this is not due to the buyer or circumstances on the buyer's side, the buyer may, in accordance with the rules in the Consumer Purchase Act, Chapter 6, depending on the circumstances, withhold the purchase price, choose between correction and replacement, demand a price reduction, demand the agreement be terminated and compensation from the seller.

Correction or replacement: If the goods have a defect, the buyer may demand that the seller correct the defect or replace the goods. The seller may object to the buyer's claim if the implementation of the claim is impossible or causes the seller unreasonable costs.

The seller shall make the correction or replacement within a reasonable time. Correction or replacement shall be made at no cost to the buyer, without risk of the buyer not being able to cover his expenses and without significant inconvenience to the buyer. The seller may not make more than two attempts at correction or replacement for the same defect, unless there are special reasons that make further attempts reasonable.

Even if the buyer does not demand correction or replacement, the seller may offer correction or replacement if this occurs without delay. If the seller arranges for such correction or replacement, the buyer may not demand a price reduction or cancellation.

Price reduction: If the defect is not corrected or replaced, the buyer may demand a proportionate price reduction.

Cancellation: Instead of a price reduction, the buyer may cancel the agreement, except when the defect is insignificant.

Compensation: The buyer may also demand compensation for financial loss he or she suffers as a result of the goods having a defect, cf. Section 33 of the Norwegian Consumer Purchase Act.

The buyer must notify the seller of any claim in the event of a complaint, cf. Section 11 of this contract. The rules on complaints apply in addition to, and independently of, the rules on the right of withdrawal and any guarantees provided by the seller.

14. The seller's rights in the event of the buyer's default

If the buyer does not pay or fulfill the other obligations under the agreement, and this is not due to the seller or circumstances on the seller's part, the seller may, in accordance with the rules in the Consumer Purchase Act, Chapter 9, depending on the circumstances, withhold the goods, demand fulfillment of the agreement, demand termination of the agreement and compensation from the buyer. The seller may also, depending on the circumstances, demand interest for late payment, collection fees and fees for non-prepaid, uncollected goods.

Fulfillment: If the buyer does not pay, the seller can maintain the purchase and demand that the buyer pay the purchase price (fulfillment). If the goods are not delivered, the seller loses his right if he waits an unreasonable amount of time before making the claim.

Cancellation: In the event of a material default in payment or other material breach by the buyer, the seller can cancel the agreement. However, the seller cannot cancel after the purchase price has been paid.

The seller can also cancel the purchase if the buyer does not pay within a reasonable additional deadline for fulfillment that the seller has set. However, the seller cannot cancel while the additional deadline is running, unless the buyer has said that he or she will not pay.

Compensation: The seller can claim compensation from the buyer for financial loss he or she suffers as a result of a breach of contract by the buyer, cf. Section 46 of the Consumer Purchase Act.

Interest on late payment/collection fee: If the buyer does not pay the purchase price in accordance with the agreement, the seller may claim interest on the purchase price in accordance with the Act on Interest on Late Payment.(9) In the event of non-payment, the claim may, after prior notice, be sent to debt collection, and the buyer may then be held liable for fees in accordance with the Act on Debt Collection and Other Collection of Overdue Monetary Claims.(10)

Fee for uncollected non-prepaid goods: If the buyer fails to collect unpaid goods, the seller may charge the buyer a fee of NOK                   + return shipping. The fee shall not exceed the seller's actual outlay for delivering the goods to the buyer. Such a fee may not be charged to buyers under 18 years of age. (11)

15. Warranty

A warranty provided by the seller or manufacturer gives the buyer rights in addition to the rights the buyer already has under mandatory legislation. A warranty therefore does not imply any limitations on the buyer's right to make complaints and claims in the event of delay or defects under clauses 12 and 13.

16. Personal data (12)

Unless the buyer agrees otherwise, the seller may only collect and store the personal data that is necessary for the seller to be able to carry out the obligations under the agreement. The personal data of buyers under the age of 15 cannot be collected unless the seller has the consent of their parents or guardians. The buyer's personal data shall only be disclosed to others if it is necessary for the seller to carry out the agreement with the buyer, or in cases prescribed by law.

The seller may only obtain the buyer's personal identification number if there is a legitimate need for secure identification and such collection is necessary.

If the seller wants to use the buyer's personal information for other purposes, for example to send the buyer advertising or information beyond what is necessary to complete the agreement, the seller must obtain the buyer's consent when entering into the agreement. The seller must provide the buyer with information about what the personal information will be used for and who will use the personal information. The buyer's consent must be voluntary and given by an active action, for example by checking a box.